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This is what Empire said:
You probably just got a replacement by accident. We would like to send you a matte black shell kit since it is what you had before, then you'll have a selection. Please...

Alright so I got my Z2 back in the mail... And they sent me a camo Z2.. Did I get someone elses Z2?

at least you talked to the guy and got it sorted out. A friend of mine just bought an ego11 on nation and the seller advertised an entirely different color and condition from what he received. The...

Success!! Got the new battery harness, put it into the shockwave, and now the Shockwave board works :)
Awesome, thanks everyone and especially 98Pro for suggesting the battery harness first.
Have...

Oh, I didn't know your name.. :)
would you do it for free? Because pbsolutions send for free...



Alright, sounds good, thanks.

alright, I will,
thanks

Alright I got an RMA, and I'm going to ship my z2 tomorrow, but I was wondering where I put the RMA? Just anywhere on the box? Or what?

Should I email the tech people, or is there a direct way I can contact Ross for a battery harness?

I've been swapping the harness between boards. I could have puleld something, but I try to pull the harness from the plug, but its small so I could have accidentaly ruined something. I could try a...

How do you tell if the battery harness is good? I could post up a picture, but where/ what angle should I take the picture at?



I was using brand new energizer batteries, and then I went and...

bump?..

Alright I will do that.

Do I need a special number thing? Or do I just ship in my Z2 with my return shipping address?

Alright, so Wednesday is when I shot my Axe and I used the Z2 which worked just fine. Put it in my gear bag. Got to the field today (Saturday) and got out my Z2 and flipped the switch to turn it on,...

It could be blowback from your axe, that's what seemed to be the problem with me. put two paintballs in the breach and shoot the axe, and if the 2nd paintball blows out of the feedneck, then you...

I also just noticed, On both boards (Optimus and Shockwave) with new batteries and eyes on, the light blinks red, then when I put my finger to activate the eyes, the red light blinks faster or two...

Alright, so I figured it's about time to start a new thread away from my Z2 that was fixed a while ago.
So here it is, my Axe (that came with the Optimus board when I got it) won't take the...

there isn't any bent pins, and I can't find anything standing out to me.
What does the second dip switch do? I couldn't find anything about it in the manual.
and I was talking to one of the Empire/...

They are Energizer, straight from packaging.
when I test the battery (put my tongue on the positive and negative ends and feel the shock) they are still like new.
Did I get a bad board, or could I...

The eyes and solenoid work on the Optimus board.
I also have a question about the Shockwave board, it has two dip switches, and one is for tournament lock, what is the other for? they were both in...

I tried my shockwave board again, and it still shuts off after first shot. But when I hold the trigger to turn the eyes off, it doesn't turn off when I shoot, and it's not in settings mode. But when...

I can check when I get home if it works with the solenoid, and the button fit right in the hole

Yep, what do you think could be the problem with my Shockwave board though?



Yeah, makes sense, I'm just glad I don't have to send my Axe in anywhere or have to order any parts

Ok, so I took my gun apart, and it looked like the solenoid wasn't fully connected to the eye board, so I reconnected it to where it looked fully plugged in.
And miraculously, it aired up just fine....

The solenoid clicks both ways.
The shockwave's pins are fine